This Privacy Policy describes how we collect, use, store, and protect your personal information as governed by the UK General Data Protection Regulation (UK GDPR). By using our website, you agree to the terms outlined in this policy.

1. Data Controller
The data controller responsible for processing your personal information is Oso Limited. If you have any concerns regarding your personal data, you can contact us at info@getoso.co.uk.

2. Collection of Personal Information
We collect basic personal information that you voluntarily provide us with, such as your name, email address, and contact number, when you sign up for our newsletter, submit an inquiry form, or engage with our website. We may also collect non-personal information such as your IP address, browsing history, and device information to improve our services and for analytical purposes.

3. Usage of Personal Information
a. Direct Marketing: We may use your personal information for direct marketing purposes, only if you have given us consent to do so. This may include sending you promotional emails, updates, newsletters, or other marketing materials related to our products and services. You have the right to opt-out of these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.

b. Product Launch Information: We may use your personal information to provide you with information about future product launches, updates, and events that may be of interest to you. This allows us to keep you informed about our offerings and provide a personalised user experience. You can opt-out of receiving this information at any time by contacting us.

4. Lawful Basis for Processing
Our lawful basis for processing your personal information is based on your consent. By voluntarily providing us with your personal data and agreeing to this Privacy Policy, you provide consent for us to process and use your personal information as described herein.

5. Data Sharing
To provide you with a better user experience and tailor our services to your needs, we may share your personal information with third-party service providers, such as email marketing platforms, payment processors, and data analytics providers. These companies are only authorised to process your personal information on our behalf and are obligated to implement appropriate security measures to protect it.

We do not sell, rent, or lease your personal information to any third parties for their own marketing purposes.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If you wish to have your personal information deleted, please contact us directly.

7. Data Security
We take the security of your personal information seriously and have implemented technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your data transmission over the internet.

8. Your Rights
Under the UK GDPR, you have the following rights regarding your personal information:

a. Right to Access: You have the right to request access to the personal information we hold about you and receive a copy of it.

b. Right to Rectification: If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request correction or completion.

c. Right to Erasure: You have the right to request the deletion of your personal information, subject to certain legal obligations and legitimate interests.

d. Right to Restrict Processing: You can request that we restrict the processing of your personal information under certain circumstances.

e. Right to Object: You have the right to object to the processing of your personal information, particularly for direct marketing purposes.

To exercise any of these rights or if you have any questions or concerns regarding the processing of your personal information, please contact us using the details provided below.

9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The updated policy will be posted on our website, and the revised date will be indicated at the top of the policy. Please review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Information:
Oso Limited
info@getoso.co.uk